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An impressive range of products


Radiological Imaging Technology


Machine QA MLC QA Patient QA Imaging QA

Technical Support

RIT Technical Support is here to help you.

RIT customers that have an active Product Maintenance Program (PMP) subscription will receive unlimited phone, email, and remote support from RIT Technical Support. Our experts are here to remotely diagnose and fix any problems, as well as assist with downloading and/or installing new products and software versions, at any point during the process.

For the fastest technical support service, be sure to send your labeled images (including your name and abbreviated description in the file name) to us via ShareFile. Please click here to upload your images.

  

PLEASE NOTE: As of February 4th, 2025, RIT's software license manager, Flexera, has changed from using DigiCert to AWS for their CA security certificates. If you have a floating license and your LAUNCH button is now greyed out, or you receive the error message below, please CLICK HERE to download the PDF document containing a ShareFile link to the 4 certificates as well as instructions for importing them. A login is required to access this page. All 4 certificates must be installed on each machine that uses RIT software. If you are unable to access ShareFile, please contact RIT Technical Support for a .zip file.

Email   Email: techsupport@radimage.com
Call   Call: +1(719)590-1077, Opt. 1

 

 

The RIT Family of Products - Version 6.11
Version 6.11 is the most current version of RIT software.
The RIT Family of Products includes RIT Complete, RIT Classic, RITG142, RITG148+, RITG135, RIT Film, Radia Therapy, and Radia Diagnostic.
 

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