An impressive range of products
Radiological Imaging Technology
Machine QA MLC QA Patient QA Imaging QA
Technical Support
RIT Technical Support is here to help you.
RIT customers that have an active Product Maintenance Program (PMP) subscription will receive unlimited phone, email, and remote support from RIT Technical Support. Our experts are here to remotely diagnose and fix any problems, as well as assist with downloading and/or installing new products and software versions, at any point during the process.
For the fastest technical support service, be sure to send your labeled images (including your name and abbreviated description in the file name) to us via ShareFile. Please click here to upload your images.
Email: techsupport@radimage.com
Call: +1(719)590-1077, Opt. 1
The RIT Family of Products - Version 7.0
Version 7.0 is the most current version of RIT software.
The RIT Family of Products includes RIT Complete, RIT Classic, RITG142, RITG148+, RITG135, RIT Film, Radia Therapy, and Radia Diagnostic.
Version 7.0 is the most current version of RIT software.
The RIT Family of Products includes RIT Complete, RIT Classic, RITG142, RITG148+, RITG135, RIT Film, Radia Therapy, and Radia Diagnostic.
Helpful Links
- My Account: Manage your user profile, credentials, email address, and more.
- Software Updates: Learn how to update to the latest version of the RIT Family of Products software.
- Software Update Request Form: Fill out the form to request a software update to Version 7.0.
- Request an Personalized Demonstration: Schedule a one-on-one demonstration with a RIT product expert.
- Virtual Classroom Training On-Demand: Learn how to use RIT software using our convenient virtual training videos.
- Webinars On-Demand: View RIT webinars at your convenience on specific RIT products and features.
- Technical Documentation: View and download software manuals and product labels.
- Support Q&A: Find answers to common technical questions.
- RIT Tips: Get the most of your RIT software with helpful and easy-to-follow tips.
PLEASE NOTE: As of February 4th, 2025, RIT's software license manager, Flexera, has changed from using DigiCert to AWS for their CA security certificates. If you have a floating license and your LAUNCH button is now greyed out, or you receive the error message below, please CLICK HERE to download the PDF document containing a ShareFile link to the 4 certificates as well as instructions for importing them. A login is required to access this page. All 4 certificates must be installed on each machine that uses RIT software. If you are unable to access ShareFile, please contact RIT Technical Support for a .zip file.
